Site Operations Manager

Amentum is seeking an experienced Site Operations Manager with extensive experience in people and subcontractor management, specifically with facilities maintenance in a fast-paced production environment. Typical work schedule is Monday-Friday, 7:00am 3:30pm; additional hours may be required based on business demand.

This position is responsible for the execution of hard and soft services for one or more facilities in the Richmond area, including ensuring the safety and well-being of its employees, safeguarding company and client property, and generally representing the company with respect to the client.

This position directs a workforce of maintenance technicians and professionals engaged in a variety of facilities related activities, and ensures established company goals are realized, while maintaining client relations that will enhance future business. The Site Operations Manager is responsible for managing all aspects of the contract and will act as the subject matter expert and key point of contact with the client.

This position is responsible to:

• Provide team leadership at the site level utilizing facilities knowledge and experience to administer a comprehensive and effective maintenance program.
• Supervise a staff that performs a variety of tasks related to facilities maintenance, safety, and special projects.
• Utilize Maximo a Computerized Maintenance Management System (CMMS) to monitor maintenance related work and evaluate work performance/productivity.
• Analyze and troubleshoot complex building utility systems/equipment and provide recommendations for corrective actions.

Essential Functions:

• Specific Responsibilities - Operations and Maintenance:
  • Identify/eliminate inefficiencies, reduce operating/maintenance costs, reduce system failures, and ensure quality workmanship.
  • Maintain 24x7 operations for areas such as electrical, plumbing, grounds, elevators, overhead doors, etc.).
  • Manage and optimize a preventative maintenance program.
  • Manage multiple subcontractors supporting the operations and maintenance functions.
  • Develop budgets and manage expenses.
  • Ensure team has an effective planning and scheduling program in place.
  • Identify opportunities for continuous improvement, adhere to maintenance schedules, and achieve annual Key Performance Indicators (KPIs).
• Good customer relations/client partnering mentality:
  • Relationship with client must be always maintained at the highest level.
  • Ensure a sense of urgency for customer requests and addressing issues.
  • Help develop, manage, and present KPIs.
  • Team building and strong organizational skills.
  • Critical thinking and problem-solving skills.
  • Facilitate meetings with a variety of attendees.
• Safety Consciousness:
  • Ensure company and client safety processes and procedures are being met (e.g., lockout/tagout, hot work, etc.)
  • Provide leadership to ensure an accident-free workplace. Walk the talk.
  • Ensure appropriate Job Hazard Analysis/Task Hazard Analysis are in place for all work.
  • Ensure leading indicator requirements are being met: all hands safety training, employee field verifications, inspections, and identifying good catches.
• Leadership:
  • Exhibit confidence and positive attitude about the contract and Amentum.
  • Demonstrate strong interpersonal skills.
  • Delegate effectively and raise the standard related to quality and quantity of work performed each day by the team.
  • Anticipate operational needs and provide good direction.
  • Strictly adhere to and effectively implement Amentum and client policies and programs.
  • Create/maintain a succession plan.
• Employee Relations:
  • Hire, terminate, train, and ensure all work activities are completed in a manner that meets or exceeds the clients expectations.
  • Effectively administer performance management for employees, including goal setting and feedback. Work with direct reports on performance goals and development plans.
  • Ensure resolution with conflicts in the workplace and take timely disciplinary action.
  • Provide mentoring to team members.
• Communication Skills:
  • Demonstrate consistent, effective, and efficient written and oral communication skills.
  • Communicate frequently and with integrity. Deal with issues promptly and effectively.
  • Maintain consistent communication with management on key issues, potential client issues, and approach to resolutions.

Minimum Requirements:

• Bachelor's degree in facility management, construction management, engineering, or related technical field, or demonstrated equivalent combination of education and experience. (8 years of experience in construction or industrial facilities maintenance is considered equivalent experience with no college education).
• In addition to education/equivalent, two years of experience in the field of facility maintenance or construction, including experience overseeing subcontractors.
• Working knowledge of purchasing and/or utilizing and managing subcontracts or vendors.
• Experience utilizing Microsoft Office programs such as Outlook, Excel, Word, PowerPoint, and Power BI.
• Staff management experience, including disciplinary action, hiring, terminating, and performance reviews.
• Must be able to obtain and maintain facility/security credentials/authorization. Note: US citizenship or Permanent Residency is required for facility credentials/authorization at this work location. This position does not include sponsorship for United States work authorization.
• This position may require various shifts, weekends, and alternative work schedules to support client and business demand.
• This position requires a valid drivers license issued by the Department of Motor Vehicles.

Some Physical/Special requirements include:

• Requires the ability to lift up to 50 lbs.
• Wear steel toe safety shoes, safety glasses, gloves, hard hats, and other Personal Protective Equipment as needed.
• Some tasks will require the ability to walk extensively throughout facilities during a workday.
• Cope with demands (stressors) that are associated with the job and/or the work environment.
• Some tasks will require repetitive wrist movements.

Preferred Qualifications:

• Certification or formal training from facilities maintenance organizations such as IFMA, SMRP, AFE, or BOMA.
• Experience working in a GMP or similar regulated environment.
• Working experience with electrical, plumbing, and/or HVAC fields.
• Experience in contract negotiations.
• Experience utilizing CMMS - Maximo Application Suite.
• Ability to write processes and procedures.

Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veterans status, ancestry, sexual orientation, gender identity, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal EEO laws and supplemental language at EEO including Disability/Protected Veterans and Labor Laws Posters .