Business Operations Manager

Job Summary

Hoffman Building Technologies is seeking a Business Operations Manager to optimize and streamline our operational processes in HVAC, building automation, and energy solutions . This role will ensure efficient business functions, improve workflow, and drive strategic growth by managing cross-functional teams and operational performance. The ideal candidate has a strong background in operations, project management, and financial oversight within the HVAC, construction, or building technology industries .

Key Responsibilities:

Operational Efficiency & Process Improvement

• Oversee day-to-day operations to ensure seamless workflow across departments.
• Develop and implement standard operating procedures (SOPs) to enhance productivity and efficiency.
• Identify bottlenecks in business processes and recommend solutions for improvement.
• Drive process automation and leverage technology to optimize operations.

Project & Resource Management

• Collaborate with sales, project management, field service teams, and technicians to ensure smooth project execution.
• Coordinate service and installation schedules for optimal resource allocation.
• Monitor supply chain and procurement processes , ensuring materials and equipment arrive on time and within budget.

Financial & Performance Analysis

• Manage budgets, job costing, and financial reporting to support profitability.
• Analyze key performance indicators (KPIs) and provide strategic insights for decision-making.
• Work closely with finance and accounting teams to streamline billing and collections.

Leadership & Team Coordination

• Lead and mentor operational teams, fostering a culture of accountability and continuous improvement.
• Ensure compliance with industry standards, safety regulations, and company policies .
• Drive cross-functional collaboration between sales, service, and administration teams.

Qualifications & Requirements:

• Bachelor’s degree in Business Administration, Operations Management, or a related field.
• 5+ years of experience in business operations, project management, or a similar role within HVAC, building automation, construction, or related industries .
• Proficiency in ERP, CRM, project management software, and scheduling tools .
• Strong problem-solving, analytical, and decision-making skills .
• Knowledge of HVAC systems, building automation, and energy solutions is a plus.
• Ability to work in a fast-paced, dynamic environment while managing multiple priorities.

Preferred Qualifications:

• Experience with building automation systems (BAS), energy management, or smart building technologies .
• PMP, Six Sigma, or LEED certification is a plus.
• Familiarity with vendor management and supply chain logistics in HVAC .