Operations Manager

Operations Manager Stratford School (#2032), 3800 Blackford Avenue, San Jose, California, United States of America Req #9710 Wednesday, March 12, 2025 Stratford School, part of Spring Education Group, is a leading independent WASC-accredited private school in California offering courses from preschool through 12 th grade with a vision of creating a unique, multi-dimensional educational foundation for children. At Stratford School, we understand every child has his or her own interests and passions and contributes in their own way. Our proven program includes our STEAM-based curriculum that was recognized by the White House as a leader in early childhood STEAM education, and we are also the first California school to earn the Carnegie Science Seal of Excellence for STEM.

We are seeking an Operations Manager with a strong focus on student services, overseeing accounts receivable, transportation, school logistics, event management, and food services. As a key member of the school operations team, the Operations Manager will work closely with the Head of Operations to develop and maintain efficient systems that support the daily functioning of the school. This role also requires exceptional organizational skills, attention to detail, and the ability to problem-solve in a fast-paced environment. The ideal candidate will be proactive, solutions-oriented, and committed to delivering excellent customer service by ensuring smooth operations and responsive communication with students, families, and staff.

As a new and developing school, we seek individuals with an entrepreneurial mindset who see ambiguity as an opportunity. The ideal candidate is resilient, flexible, and continuously learning while demonstrating strong leadership. Creativity, innovation, and the ability to build meaningful relationships with students, parents, faculty, and external partners are essential qualities for success in this role. If you are excited about making a meaningful impact on student's lives and shaping the future of our school community, we encourage you to apply.

Primary Responsibilities:

• Support the Head of School and Head of Operations in the day-to-day operations of the school facility and infrastructure
• Assist the Head of Operations in the management of school vendors and contractors
• Participate in the planning, execution, and policy setting of transportation, including bus routes and arrival and dismissal procedures
• Serve as the main point of contact for accounts receivable and accounts payable questions and issues. Liaison between parents and our school systems processing center.
• Manage day-to-day activities related to lunch service.
• Support the school in ensuring that the school adheres to all relevant regulations and compliance with city and state regulations
• Support all school event services and auxiliary functions as needed.
• Collaborate with teachers and staff to address operational concerns and provide necessary support

Qualifications:

• A minimum of a bachelor's degree in a related field.
• A minimum of three (3) years of similar work-related experience, with experience in an educational environment being preferred.
• Experience within education or a true passion for working within PK-12 education
• Must be able to attend meetings and events outside of regular school hours, including evenings and weekends.
• Strong interpersonal skills and ability to build positive relationships with families, students, and staff.
• Demonstrable understanding of operational planning and customer service standards.
• Ability to work independently and collaboratively in a fast-paced, entrepreneurial environment.
• Exemplary organizational skills and attention to detail; ability to establish and manage multiple priorities, creatively problem-solve, and work under pressure
• Ability to lift and carry items up to 25 pounds occasionally, such as supplies, equipment, or furniture.
• Frequent walking throughout the school campus, including hallways, classrooms, and facilities, to inspect operations and ensure a safe and efficient environment.
• Outdoor supervision and inspections requiring exposure to varying weather conditions.
• Ability to stand for extended periods, particularly during school events, campus monitoring, or facility walkthroughs.

General information:

• Reports directly to the Head of Operations
• The full-time equivalent salary range for this position is $70,000 - $75,000. This position is regular, 12 months, full-time, and exempt. Employees in exempt positions are expected to work as many hours as their responsibilities require, which includes evenings and weekends
• The school is located at 3800 Blackford Avenue, San Jose, CA

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. In general, this position requires an individual to frequently walk, stand, sit, squat, stoop, reach, kneel, rise from the floor, twist, listen, read, write, and speak the English language. In addition, this position often requires an individual to carry, lift, use repetitive or fine hand movements, and occasionally push, pull, or bend. This position is regularly required to hear and use clear vision with or without correction. Spring Education Group, including, but not limited to SEG Inc., and their affiliates (collectively Company) is an Equal Opportunity Employer. All qualified applicants for employment and employees are provided equal employment opportunities, including in recruitment, hiring, and assignment, without regard to actual or perceived race, color, religion and religious creed, sex (including pregnancy and related conditions), sexual orientation, gender identity, gender expression, marital or familial status, age, national origin, ancestry, disability, genetic information, military/veteran status, or any other classification protected by federal, state, or local law. The Company expressly prohibits any form of unlawful employee or student harassment or discrimination. Other details

• Job Function School Administration
• Pay Type Salary
• Employment Indicator Full Time
• Required Education Bachelors Degree