DGSS Operations Manager Washington State University

  • Washington State University
  • Pullman, Washington
  • Full Time


DGSS Operations Manager

Online applications must be received before 12:00am on:
March 20, 2025
If a date is not listed above, review the Applicant Instructions below for more details.

Available Title(s):
1204-YN_ADMINPRO - Program Administrative Manager

Business Title:
DGSS Operations Manager

Employee Type:
Admin. Professional

Position Details:

Summary of Duties:

The Division of Governmental Studies and Services (DGSS) is a university research and outreach unit jointly supported by the College of Arts and Sciences and Washington State University (WSU) Extension. It provides applied social science research, technical assistance and training to government agencies and select non-profit entities in Washington and the Pacific Northwest region.

This position is responsible for the daily administrative operations of DGSS. This includes planning, coordinating and managing the administrative, personnel, business and fiscal functions of DGSS. As a key member of the DGSS administrative team, the DGSS Operations Manager collaborates with the DGSS Director and Associate Director in short- and long-term planning for the unit. The position requires the exercise of independent judgement, decision-making, initiative, and discretion in performing all duties. This position acts as the administrative contact, often on complex and confidential issues for internal and external constituencies including local, state, tribal and federal offices. These constituencies fluctuate depending on the current project load of the unit.

Additionally, this position provides support, as needed and specified in operating agreements, for the WSU Extension Community and Economic Development (CED) Program Unit. This involves providing support to statewide Extension faculty and staff as necessary.

Required Qualifications:

  • A Bachelor's degree in a program-related area and four (4) years of progressively responsible work in the program specialty, which has included at least two (2) years of supervisory experience. Any combination of relevant education and experience may be substituted for the educational requirement on a year-for-year basis.
  • Knowledge, Skill and demonstrated Ability in computer applications, including Microsoft Word and Excel, and equivalents.
  • Knowledge of basic accounting principles and procedures.


Preferred Qualifications:
  • Knowledge, Skill and Ability in using the university's Workday system.
  • Experience in working with the Office of Research Support and Operations, CAHNRS Grants and Sponsored Program Services on grant applications and budget preparation and maintenance.
  • Experience supervising full- and part-time employees.
  • Experience interpreting laws and regulations as they apply to intergovernmental contracts and research projects.
  • Experience and skill in preparing cost projections for grant applications.


Additional Information:

This is a full time ( 100% FTE), permanent position. This position is overtime eligible.

Monthly Salary: $4,061.90 - $5,077.36 | Commensurate with experience and qualifications

In accordance with RCW 49.58.110 , the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate's current experience, education, skills, and abilities related to the position.

Benefits: WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation, optional supplemental retirement accounts; training and development; and employee tuition waiver. For additional information, please review the detailed Summary of Benefits offered by WSU for AP staff and Total Compensation .

Area/College: WSU Extension
Department Name: Division of Governmental Studies and Services (DGSS)
Location: Pullman, WA 99163

Application Instructions: Applicants must upload the following required documents to their online application. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements.

1) Resume
2) Cover Letter

External candidates , upload all documents in the 'Application Document' section of your application.
Current WSU Employees (internal candidates) , before starting your Workday application, please use these instructions to update your education and experience in your worker profile in Workday . Internal candidates, upload all documents in the 'Resume/Cover Letter' section of your application.

Documents may be submitted as one file or separate files. Applicants are encouraged to upload as a PDF, if possible.

Reference contact information will be requested later in the recruitment process through Workday.

Background Check: This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34 , engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need. A background check will not be completed until an initial determination of qualification for employment has been made.

Time Type:
Full time

Position Term:
12 Month

WASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veteran, persons of disability and/or persons age 40 and over are encouraged to apply.

WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: ... (v), Washington State TDD Relay Service: Voice Callers: ...; TDD Callers: ..., ...(f), or ... .

Notice of Non-Discrimination

WSU prohibits sex discrimination in any education program or activity that it operates compliant with Title IX. Inquiries regarding Title IX and reports of sex discrimination can be directed to the WSU Title IX Coordinator . More information on WSU's policies and procedures to respond to discrimination and harassment are available here: Nondiscrimination statement .

To apply, visit

Washington State University is an Equal Opportunity/Affirmative Action Educator and Employer.

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Job ID: 469034782
Originally Posted on: 3/13/2025

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